Refund policy
Returns & Refund Policy
At INKNTONER, customer satisfaction is important to us. If there is any issue with your order, our team is here to help and provide the best possible solution.
Product Returns
Returns are accepted within 14 days from the date of delivery.
To qualify for a return, the product must:
Defective or Incorrect Products
If you receive a defective or incorrect product, please contact us immediately at info@cspro.com.cy or call us at +357 99774506 .
After inspection, we will proceed with either a replacement or a refund depending on the case.
Refund Process
Refunds are processed after the returned product has been received and inspected by our team.
Refunds are issued using the same payment method used during the original purchase within a reasonable timeframe.
Important Notice
For hygiene and product safety reasons, returns cannot be accepted for ink cartridges or toner products that have been opened or used.