Refund policy

RETURNS & REFUNDS

Returns & Refund Policy

At INKNTONER, customer satisfaction is important to us. If there is any issue with your order, our team is here to help and provide the best possible solution.

Product Returns

Returns are accepted within 14 days from the date of delivery.

To qualify for a return, the product must:

✔ Be in its original condition
✔ Not be opened or used
✔ Include the original packaging
✔ Be free from damage or alterations

Defective or Incorrect Products

If you receive a defective or incorrect product, please contact us immediately at info@cspro.com.cy or call us at +357 99774506 .

After inspection, we will proceed with either a replacement or a refund depending on the case.

Refund Process

Refunds are processed after the returned product has been received and inspected by our team.

Refunds are issued using the same payment method used during the original purchase within a reasonable timeframe.

Important Notice

For hygiene and product safety reasons, returns cannot be accepted for ink cartridges or toner products that have been opened or used.